Terms & Conditions

Last updated: 01/25/2023

Privacy policy

The given Privacy Policy (“policy”) explains the privacy practices pertinent to our website www.trillbit.com (“website”), your use of mobile applications called Trillbit Demo (“App”) and our web products and API www.developers.trillbit.com  (“web portals) developed for companies and organisations.

This Policy also applies to any of the services, functions and features accessible through the App (“Service(s)”) unless you are provided access to a separate privacy policy that applies to a particular Service (“Service Policy”), in which case the Service Policy will apply to that Service instead of this Policy. You may also be provided with a supplemental privacy notice for a particular Service (“Supplemental Policy”) in which case the Supplemental Policy and this Policy will apply to that Service, with the Supplemental Policy superseding any conflicting terms in this Policy. This Policy explains how data about you may be collected, used, and disclosed by us, and certain rights and choices you may have regarding your data. Please read the following carefully to understand our practices regarding your personal data before accessing the Website or downloading and using the App or Services.

 

An user is defined as a person who uses our website, app or web portals. Terms like “app user” are used in this privacy document that means person using the particular product. “Company”, “Organisations”, “Working Organisations” generally an entity who employs people or employees. 

“Admin” term is used to represent a designated person or employee from your organisation who is responsible  for driving precautions at the workplace to contain Covid-19 spreads and ensure the well-being of employees.

The purpose of the app is to demonstrate the use of data over sound technology use cases.


1. INFORMATION COLLECTED AND MANNER OF COLLECTION

The below section talks about  data we may collect, receive and use:

User ID, notification tokens and passwords

When you first install the App, we generate a random user ID and password to identify your device. Passwords can be reset by the app user. The user ID and password allows us to detect when your device is in proximity to other devices that have installed the App. We also generate a notification token that is unique to your copy of the App, which we use to provide notifications. We do not link the user ID, password, or notification token to other information that could specifically identify you or your device, such as your name or device ID (i.e., the Identity for Advertisers on Apple devices or Google Play Services ID on Android devices).

Microphone and Audio Signals

The App demonstrated use of “data over sound” technology for various use case App . This technology requires the App to have access to and open your device’s microphone to decode data. We focus on ultrasonic frequencies when we process the microphone signals. We do not collect audio recordings of voice conversations through the microphone. The frequency and power range of ultrasonic is in a way that it does not have any adverse effects on the health of an individual, kid or animal.

Device Information

We collect information from your device, such as your device make and model, OS version, language preference, and information about Bluetooth and ultrasonic signals, in order for the Services to function and to troubleshoot, analyse and improve the services.

Contact Information

The App creates an alias ID and maintains it on your device at all times. This alias ID does not personally identify you and is different from your user ID. Alias IDs are periodically refreshed. The App on your device performs vicinity scans to sense nearby devices running the App (a “Contact”). When a Contact is located, the App exchanges the alias IDs of your device and the Contact’s device. 

The App uses the GPS functions of your device or collects your precise or coarse geographic location using coordinates from those GPS functions. We take device GPS location periodically to make sure to automate vicinity scan according to an app user’s working location and optimize battery performance of your device. We link alias IDs and actual user IDs and store such information on our servers. This information enables us to provide and improve the App and Services functionality, such as providing you notifications about a Contact.

App usage Information

We may collect information about how and when you use the App and features within the App, in order to analyze and improve our Services.


Personal Information

If you choose to contact us on the Website or through the App, send us feedback on the App, or contact us by other means, you may provide your name, email address, organization and other information from which you may be personally identified (“personal information”). Personal information does not include deidentified, aggregated, anonymized, pseudonymized information or other information excluded by applicable law. We collect personal information in order to respond to your requests or other correspondence, develop partnerships and other business purposes. You are not obligated to provide us with personal information. However, without your personal information, we may not be able to perform certain functions, such as responding to your inquiries or developing partnerships with you.

  

DATA SECURITY

The App is equipped with standard security features to protect the confidentiality and security of your information. Data is encrypted in transit as well as at rest.

Cookies and Similar Technologies

We may use cookies and/or other tracking technologies when you visit the Website and/or use the App. Cookies are small files of information that are stored on your device. Cookies help the App and Services operate more efficiently and improve your experience by performing functions like allowing the Website or App to recognize you when you return. We may also use cookies for statistical and analytical purposes, such as counting how many unique visitors have accessed the App and analyze usage patterns. We use Google Analytics. You may delete cookies from your device or set your device to reject cookies. However, doing so may limit some functionalities of the Website, App or Services. In addition, blocking or deleting browser cookies may not block other types of cookies or technologies. You can review how Google uses the information they collect and how you can control information collected by Google Analytics here. The Website and App do not respond to “Do Not Track” or other automated signals on browsers.

2. DISCLOSURES OF INFORMATION

We will not sell personal information to third parties without your prior express consent. We may share personal information and other information with third parties as follows:

Service Providers

We may share information with companies that we engage to provide services to us, such as hosting services, for the purpose of fulfilling the engagement. We use Google Analytics to analyze usage of the Sites. You can review how Google uses this information and how you can control information collected by Google Analytics here.

Aggregated and de-identified information

We may share, publish aggregated information and/or de-identified, anonymized and/or pseudonymized information to your organisation if such information does not personally identify you. For example, we may compile and show statistics and related data tools about the rate of positive COVID-19 reports in your organisation and the proximity of the App users in such organisations based on information we have collected from you and other users, as long as the statistics do not personally identify you. 

Legal Obligations

We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

 

Vital Interests

We may disclose information where we believe it is necessary to protect our interests and the interests of you and other parties, including to investigate, prevent, or take action regarding potential violations of our policies, to prevent fraud and address suspected fraud, to fulfill contractual obligations, in situations involving potential threats to the safety of any persons or property, to address illegal activities, and in legal proceedings in which we are involved. We may also disclose information to third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

3. CROSS-BORDER TRANSFERS

The App is designed for use globally. Any information we collect, including personal information you provide to us, may be transferred to and processed in the different locations of our cloud servers provided by AWS (Amazon Web Services). Different countries or geographies have different privacy safeguards or standards, we take reasonable and appropriate actions to follow the particular standard but can not guarantee that.

4. DATA RETENTION

We retain personal information for as long as necessary for the purposes set out in this Policy, including fulfilling your inquiries, developing and maintaining partnerships and administering the App and Services, unless a longer retention period is required or permitted by law.

5. SECURITY

Although we employ technical and organizational controls that we believe are reasonably appropriate to protect your information, we do not guarantee that our security precautions will protect against the loss or misuse of your information. Similarly, we cannot guarantee the privacy of information you transmit over the Internet or that may be collected in transit by others, including contractors that provide services to us.

6. YOUR DATA CHOICES

You may request a copy of your information or submit a request to delete your information. You must provide your temporary contact ID when submitting a request. Your temporary contact ID will be generated in the App and will appear as a string of numbers and letters. Copy or type this string into the “Fill in your user ID” email subject lines as described below.

Temporary Contact ID:

To request a copy of your information, please send an email to contact@trillbit.com with subject line "Requesting Info: ".

To delete your information from the App, please send an email to contact@trillbit.com. If you have provided personal information on the Website, App or through other means and want to obtain a copy or request that it be deleted, please send an email to contact@trillbit.com with sufficient information (such as your name and email, user ID) for us to identify your personal information.

We may retain certain information, including a record of your request to delete information, to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and other policies, and/or to comply with internal policies or legal requirements. We may also retain your information in aggregated and/or de-identified, anonymized and/or pseudonymized form.

7. OTHER WEBSITES AND LINKS

The Websites or App may contain links to other websites. We are not responsible for the information collection or privacy practices of other websites. You should consult the privacy policies of other sites before you visit those sites or provide any information to those sites. We do not control the privacy practices of such third-party sites.

8.REVISIONS TO THIS POLICY

We reserve the right to revise this Policy at any time. Please review this Policy periodically for changes and at any time you provide information to us. We will post any revised versions of the Policy on the Website and in the App. The updated version will be effective upon posting. If required by law, we may notify you of changes either by posting a notice of such changes or by directly sending you a notification. By continuing to access or use the Website and App after changes become effective, you agree to be bound by the terms of the revised policy. We may also require your consent to the revised Policy in order to continue using the Website and/or App.

9. CONTACTING US

If you have questions or comments about this Policy, you may email us at contact@trillbit.com or write to us at Trillbit, Inc., 2 Ave De Lafayette Boston MA 02111

 

Terms of Use

Terms of Service

 

These Terms of Service(Terms) govern your use of the website at www.trillbit.com, www.developer. trillbit.com and the Trillbit DEMO mobile application software (“App”) (collectively, the “Services”) offered by Trillbit, Inc. (“we”, “us”, or “our”). By using the Services, including downloading the App, you signify your agreement to be bound by these Terms. From time to time, we may modify these Terms. By continuing to use the Services, you agree to the amended Terms of Use. If you do not agree to all of the terms and conditions of these Terms, do not use the Services. If you are agreeing to be bound by these Terms on behalf of your employer or other entity, you represent and warrant that you have full legal authority to bind your employer or such entity to these Terms. If you do not have the requisite authority, you may not accept these Terms or use the Website on behalf of your employer or other entity. 

1. ELIGIBILITY

You must be at least 18 or older and of legal age to form a binding agreement or, if you are not of age to form a legally binding agreement, have your parent or guardian’s consent, to access or use the Services. Trillbit assumes no responsibility or liability for any misrepresentation of your age. 

2. PRIVACY

You hereby consent to the collection and use of your personal information for the provision of services. All information collected is subject to our Privacy Policy, which is hereby incorporated into and is an integral part of these Terms.

3. USE AT YOUR OWN RISK

Your use of the Services is solely at your own risk. Without limiting any other terms of these Terms of Use, we do not make any representations, warranties or promises about the accuracy, reliability or effectiveness of any of the Services’ functions or services, including without limitation, whether you have been exposed to COVID-19 or have been in the proximity of a person who has COVID-19. We do not guarantee that the information provided by the Services is 100% accurate, particularly as the App relies on users to input accurate information about the results of COVID-19 testing. Do not rely on the information provided by the Services for medical purposes. The App is not a medical device. The Services are intended to improve general awareness about the exposure of COVID-19 but not any recommendations or treatment for any health conditions. The Services are not designed or intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. You should consult a medical professional with any questions related to your health.

4. SCOPE OF LICENSE

4.1 Subject to these Terms, Trillbit grants you a non-transferable, non-exclusive,limited scope, non-sublicensable, revocable, license to install and use the App and website, solely for organizations use.

4.2 This license will also exercise control over any amendment to the App, unless a separate license is provided for such amendment in which case the terms of that new license will preside over.

4.3 Your license stands cancelled in case of improper use of services, in a manner prohibited by applicable laws, directives, regulations or these Terms.

4.4 If you do not agree to any of these Terms, your license to use the Website shall immediately terminate, without prejudice to any other rights or remedies we may have against you.

5. INTELLECTUAL PROPERTY RIGHT

 You agree that all services provided are the property of Trillbit, including without limitation trademarks, service marks, trade names, images, audio, text, software, designs and the “look and feel” of the Services (collectively, “Content”), The Services are protected by applicable copyright, patent, and trademark laws,international conventions, and other laws protecting intellectual property and related proprietary rights. You shall not, nor shall you cause any other party to modify, recompile, disassemble, reverse engineer, copy, transfer, create derivative works from, rent, sub-license, distribute, reproduce framed,republish, scrape, download, display, transmit, post, lease or sell in any former by any means, in whole or in part, use for any purpose other than for using the Website pursuant to these Terms or you shall not use our Content without our express written permission. Trillbit owns all right, title, and interest in and to the Services and other intellectual property rights

6. ACCEPTABLE USE

You agree not to use Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the services in any way that could damage the services of Trillbit. You may not falsify your claims in connection with your use of the Services, such as sharing a false test result

7. SUBMISSIONS

You are not required to provide Trillbit with ideas, suggestions or feedback regarding the website and app. However, if we receive any ideas, suggestions,correction,improvement, enhancement, images, drawings, graphics, innovations, concepts, recommendations, or similar materials (“Submissions”) you agree that the Submissions are not confidential and we assume no obligation, expressed or implied, by using them. You hereby grant Trillbit a royalty-free, non-exclusive,irrevocable, worldwide license to copy, disclose, reproduce, republish, modify, distribute, display, perform, transmit, sell, or otherwise use your it for commercial or non-commercial purposes in any manner and medium. 

8. PROHIBITED CONDUCT

You agree to abide by all applicable laws and not to (a) upload, transmit, post, email, or otherwise make available to the Services any material in any format that (i) is false, inaccurate, misleading, fraudulent, unlawful, harmful, threatening, tortious, defamatory, vulgar, invasive of another's privacy, or libelous; (ii) infringes any third party's intellectual property or other proprietary right or rights of publicity or privacy; or (iii) contains viruses, worms, Trojan horses, time bombs, corrupted files, or any other software or programs designed to interrupt, interfere, intercept, expropriate, destroy or limit the functionality of the Services or any computer software or hardware or equipment associated with the Services; (b) alter, remove, obscure or falsify any attributions or other proprietary designations of origin or source of the Services; (c) impersonate any person or entity; (d) attempt, through any means, to gain unauthorized access to the Services in a way not intended by us or for any unlawful purpose; (e) use any robot, scraper, spider, or any other automatic device or manual process to monitor or copy the Services; (f) take any action that imposes an unreasonable or disproportionately large load on the Services; (g) take any action that creates liability for us or causes us to lose any of the services of our business partners, vendors or suppliers; (h) take any action that would cause us to violate any applicable law, statute, ordinance or regulation, or that violates these Terms of Use; (i) attempt to tamper with, alter, disable, hinder, by-pass, override, or circumvent any security, reliability, integrity, restriction or requirement of the Services; (j) interfere with or disrupt the integrity or performance of the Services or the data contained therein; or (k) access the Services in order to build a competitive product or service, copy any features, functions or graphics of the Services or monitor the availability and/or functionality of the Services for any benchmarking or competitive purposes.

9. NO MAINTENANCE OR SUPPORT

Trillbit will time-to-time provide any necessary maintenance, technical or other support for the Services to its clients.

10. DISCLAIMERS; LIMITATION OF LIABILITY; INDEMNITY

9.1 You agree your access to and use of the Services is at your own risk. You understand and agree that the Services are provided to you on an "AS IS" and "AS AVAILABLE" basis. WITHOUT LIMITING THE FOREGOING, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR THE COMPLETENESS, ACCURACY, AVAILABILITY, TIMELINESS, SECURITY OR RELIABILITY OF THE SERVICES OR ANY INFORMATION THEREIN. WE WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY HARM TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM YOUR ACCESS TO OR USE OF THE SERVICES. YOU ALSO AGREE THAT WE HAVE NO RESPONSIBILITY OR LIABILITY FOR THE DELETION OF, OR THE FAILURE TO STORE OR TO TRANSMIT, ANY INFORMATION AND OTHER COMMUNICATIONS MAINTAINED BY THE SERVICES. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, VIRUS-FREE, DEFECT-FREE OR ERROR-FREE BASIS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICES, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. INFORMATION PROVIDED THROUGH THE SERVICES IS NOT MEDICAL ADVICE, AND YOU SHOULD CONSULT A QUALIFIED MEDICAL PROVIDER OR YOUR LOCAL HEALTH AUTHORITIES BEFORE TAKING ACTION BASED ON SUCH INFORMATION.

9.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY INFORMATION OBTAINED FROM THE SERVICES; AND (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE OR YOU HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON OR IF WE ARE OTHERWISE FOUND TO BE LIABLE TO YOU IN ANY MANNER, THEN YOU AGREE THAT OUR TOTAL LIABILITY TO YOU FOR DAMAGES, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE AMOUNT YOU PAID TO PURCHASE THE APP, IF ANYTHING, IN THE AGGREGATE FOR ALL CLAIMS.

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

9.3 You agree to indemnify, hold harmless, and release us and our affiliates and respective officers, employees, agents, partners and licensors (and their respective successors and assigns) from and against any and all claims, demands, liabilities, damages, costs and expenses, including, but not limited to, attorney's fees and costs, arising from or related to: (i) your access, use, attempted use, inability to use or misuse of the Services; (ii) your violation of any of terms of these Terms of Use or any applicable law; (iii) your violation of any third party right, including without limitation any copyright, property or privacy right; and (iv) any claim that your use of the Services caused damage to a third party.

11. LEGAL COMPLIANCE

You agree to comply with all governing laws and regulations in connection with your import, export, or use of the Services.

12. APPLICABLE LAW

Through your use of services you agree that the laws of India shall govern any matter or dispute relating to or arising out of these Terms of service as well as any dispute of any kind that may arise between you and Trillbit, without regard to principles of conflict of laws and regardless of your location. All claims, legal proceedings or litigation arising in connection with the Services will be brought solely in India, and you hereby consent to the jurisdiction and venue of such courts and waive any objection as to inconvenient forum. Any dispute resolution proceeding arising out of or relating to these Terms of Use will be conducted only on an individual basis and not in a class or representative action on behalf of others.

13. MISCELLANEOUS

13.1 These Terms constitute the entire understanding between trillbit and you with respect to the Services, and these Terms supersede and replace any prior contemporaneous agreements or understandings, written or oral, between us and you regarding the use of Services.

13.2 In the event that we fail to enforce any right or provision of these Terms, this shall not constitute a waiver of any future enforcement of that provision or any other provision. Waiver of any part or sub-part of these terms will not constitute the waiver of any other part or sub-part of these Terms.

13.3 You agree that Trillbit may send to you notices or other communications regarding services or changes in terms via website or/and e-mails. and such disclosure, notices or agreement will satisfy any legal requirements with respect to communications or notice.

13.4 We may terminate or modify or restrict the access to services at any time, without notice and for any reason with or without cause. We may also from time to time and at any time, without notice amend the Terms. We will notify you of such changes by posting them on the Services. You agree to routinely monitor the terms for such changes. You agree that your continued access to the Services after any modification is the manifestation of your continued assent to these changes.

The Services are provided by Trillbit. If you have questions about these Terms, please contact us at contact@trillbit.com.

Effective Date: September 25, 2020